Privacy Policy

The Cadle Company & Affiliates Privacy Policy

This Online Privacy Policy (“Online Policy”) applies to The Cadle Company and its Affiliates
(collectively described as “The Cadle Company,” “we,” or “us”), this website and any of our
websites, online interfaces, or mobile sites, that link to this Online Policy (each a “Site, and
collectively “Sites”). This Online Policy specifically applies to The Cadle Company’s collection,
use and disclosure of information collected from visitors during use of the Sites, such as for
communication purposes or through tracking technology, including cookies.

Effective Date
This Online Policy is effective as of April 2019.

Changes to this Online Policy
We reserve the right to amend this Online Policy at any time to address future developments of
The Cadle Company, our Sites or changes in industry or legal trends. We will post the revised
Online Policy on this Site or announce the change on this Site’s homepage. If we make changes
to this Online Policy, we will revise the “Effective Date” section above. Any changes to this
Online Policy will become effective upon the posting of the revised Online Policy on this Site.
By continuing to use the Site following such changes, you will be deemed to have agreed to such
changes. If you do not agree with the terms of this Online Policy, as it may be amended from
time to time, in whole or in part, please do not continue using any of our Sites. If you have any
questions or comments about this Online Policy, please feel free to contact us
at consumerhelp@cadleco.com.

Types of Information Collected
We collect Personal Information and Aggregate Information from visitors or users of our Sites.
We use the term “Personal Information” to mean any information that can identify a specific
individual. We use the term “Aggregate Information” to refer to any information that does not
allow us to identify a specific individual, such as information about the device used to access our
Site(s) (“Device”), browser information or areas visited on our Sites.

Personal Information
Personal Information includes information that you may provide to us when you visit our Site(s)
such as name, address, email address and telephone number. For example, you may provide
Personal Information when you complete online fields with your contact information.

Aggregate Information
We may gather and store Aggregate Information about Site visitors and Site users. The collection
of this Aggregate Information enables us to measure the number of visitors to various portions of
our Sites, diagnose problems with our Sites, administer our Sites, track visitor activity, detect and
prevent fraud and enhance the security of our Sites. We may collect information regarding the
type of Device or browser you are using, your screen resolution and other Device settings,
information about your operating system, your location, your internet or mobile service provider,
and how you use our Sites. We will use Aggregate Information to learn more about what you and
our customers are expecting from our services to improve our Sites. Because Aggregate
Information collected on our Sites does not personally identify you, we may use Aggregate Information for any purpose whatsoever and share Aggregate Information with third parties for
any purpose whatsoever.

Use of Cookies or Similar Technologies
Cookies or other similar technologies may be used to gather information on our Sites. Cookies
are electronic files that your internet browser places on your hard drive or other Device to retain
information relating to visits to and use of our Sites. We use cookies to improve the functionality
and performance of our Sites. We do not use cookies to store or transmit Personal Information.
We use cookies to enable our customers to navigate more easily within our Sites during a
session. We use “persistent” cookies to allow you to set and maintain your preferences for using
our Sites. Persistent cookies remain on your Device’s memory after you close your internet
browser or mobile application.

You can block cookies by changing the settings on your internet browser or through the use of
software programs specifically designed to block cookies. You can also remove cookies by
deleting them from your Temporary Internet or Cookies Folder.

Our Use of Personal Information
Consistent with our Privacy Notice, we use Personal Information provided by Site visitors to
fulfill the purpose for which such information was provided; such as resolving issues with your
account. We also may remove identifiers from Personal Information or aggregate Personal
Information to make it anonymous and create Aggregate Information. We will use such
Aggregate Information as described in the “Aggregate Information” section.

Disclosure of Personal Information
We may disclose Personal Information, as permitted by law, and: (1) to be consistent with our
Privacy Notice; (2) to comply with applicable laws; (3) to respond to governmental inquiries or
requests; (4) to comply with valid legal process; (5) to protect the rights, privacy, safety or
property of The Cadle Company; (6) to permit us to pursue available remedies or limit damages
that we may sustain; or (7) to enforce our rights resulting from inappropriate use of our Sites.

In the event there is a change in the corporate structure of The Cadle Company, such as, but not
limited to, merger, consolidation, sale, liquidation, or transfer of substantial assets, The Cadle
Company may, in its sole discretion, transfer, sell or assign information collected on and through
our Sites, including without limitation, Personal Information concerning visitors, to one or more
affiliated or unaffiliated third parties.

Children’s Information
We respect the privacy of children and comply with the practices established under the
Children’s Online Privacy Protection Act. We do not knowingly collect or retain personally
identifiable information from children.

Safeguarding Personal Information
We employ appropriate safeguards to protect Personal Information that you provide to us
through our Sites. Unfortunately, no method of transmitting or storing data can be guaranteed to
be 100% secure. As a result, although we strive to protect Personal Information, we cannot
ensure the security of any information you transmit to us through or in connection with our Sites.
If you have reason to believe that your interaction with us is no longer secure, please notify us of
the problem by contacting us at consumerhelp@cadleco.com.

In the unlikely event that we believe that the security of your Personal Information in our
possession or control may have been compromised, we may seek to notify you of that
development. If a notification is appropriate, we would endeavor to do so as promptly as possible
under the circumstances, and, to the extent we have your email address, we may notify you by
email.

If you receive an email or other correspondence requesting that you provide any sensitive
information via email or to a Site that does not seem to be affiliated with us, or that otherwise
seems suspicious to you, please do not provide such information and please report such request
to us at consumerhelp@cadleco.com. You may also contact the Chief Compliance Officer,
William E. Shaulis at 888-462-2353, extension 3108, or Compliance Officer, Jon D. Gluckner at
888-462-2353, extension 3142.

Web Linking Practices
We may provide access to information, products or services offered on websites that are owned
or operated by other companies (“Third Party Websites”). We provide this access through the use
of hyperlinks that automatically move you from one of our Sites to the Third-Party Website.

While we do our best to provide you with helpful, trustworthy resources, we cannot endorse,
approve or guarantee information, products, services or recommendations provided at any Third-
Party Website. Because we may not always know when information on a linked site changes,
The Cadle Company is not responsible for the content or accuracy of any Third-Party Website.
The Cadle Company shall not be responsible for any loss or damage of any sort resulting from
the use of a link on its websites nor will it be liable for any failure of products or services
advertised or provided on any Third-Party Website.

The Cadle Company offers links to you on an “as is” basis. When you visit a Third-Party
Website by using a link on our Sites, you will no longer be protected by The Cadle Company’s
Privacy Policy or security practices. The data collection, use, and protection practices of the
Third-Party Website may differ from the practices of our Sites. You should familiarize yourself
with the privacy policy and security practices of Third-Party Websites that you choose to visit.
Those are the policies and practices that will apply to your use of the Third-Party Website, NOT
The Cadle Company’s policies and practices (unless otherwise disclosed to you).

Products, services, and benefits offered by third parties at Third-Party Websites are obligations
of those third parties, and they are not an obligation of, or guaranteed by The Cadle Company.

PLEASE BE ADVISED THAT THE PURPOSE OF ANY COMMUNICATION ON THIS WEBSITE IS TO COLLECT A DEBT, AND ANY INFORMATION OBTAINED FROM YOU WILL BE USED FOR THAT PURPOSE. THIS COMMUNICATION IS FROM A DEBT COLLECTOR.